Governance
Doing business responsibly
Integrity at every level
As an integrated service partner, we aim to provide our customers with holistic, needs-based solutions that combine high quality and reliability. Transparency, responsible corporate governance and the continuous development of our services form the foundation for sustainable growth and long-term customer relationships.
The Governance dimension comprises the structures, processes and measures through which we embed integrity, compliance and responsible business conduct throughout our organization. This includes compliance with applicable legal requirements, the implementation of due diligence obligations across the value chain, and the maintenance of high-quality standards in our services. Ethical behavior, transparency and consideration of the expectations of our internal and external stakeholders are essential prerequisites for our long-term business success.
Our governance goals
As part of our Group Strategy “Road to 2030”, we aim to strengthen long-term customer relationships while delivering high-quality and reliable services. By maintaining a high self-performance rate and fostering long-term customer partnerships, we create the foundation for sustainable growth and a strong market position.
Compliance at the Dussmann Group
At Dussmann, compliance means much more than merely observing laws and internal guidelines. It forms the basis for all our decisions and activities and is the key to integrity in our actions as a business.
Conduct that demonstrates integrity and compliance with rules is crucial to Dussmann’s ongoing success. We have zero tolerance for corruption, unfair competitive practices, or any other legal violations in our business activities. All this is set down in our Code of Conduct.
Compliance management
Compliant behaviour within the company is ensured through the Dussmann Group compliance management system. It includes all measures we take to ensure that our business is always fully compliant with applicable laws and with our internal rules and principles. A comprehensive approach supports our goal of making responsible conduct a lasting part of the thoughts and actions of all our employees.
Our code of conduct. Our responsibility.
The Dussmann Group Code of Conduct forms the basis for our responsible actions toward colleagues, business partners, and society at large. It sets out our principles as binding, clear rules of conduct.
We expect our employees, suppliers, and business partners to identify with our ethical principles and act accordingly.
Want to learn more about our Code of Conduct?
The Dussmann Group Whistleblower System
Employees as well as external parties like business partners or suppliers can report violations of our Code of Conduct to the Dussmann Group Whistleblower System at any time.
All reports are treated strictly confidentially and can also be reported anonymously. You can find more information in the data protection statement.
All reports received undergo rigorous review and follow-up. Throughout the process, we maintain a fair process to protect the whistleblower, those affected, and others who may be involved. You can find more information on how we handle reports in our Procedure of the Whistleblower System.
There is zero tolerance for retaliation against persons who help to ensure compliant behavior at the Dussmann Group. Those affected are presumed innocent unless and until a violation is proven to have occurred.
Submit a message
You can submit reports of violations via our reporting portal.
Sustainability Report of the Dussmann Group
In our role as a service partner, we believe it is important to offer holistic solutions aligned toward our clients’ needs. The Dussmann Group sustainability report provides a detailed description of the specific measures we take to enhance the quality level.
