Governance 

Doing business responsibly

Integrity at every level

In our role as a service partner, it is very important to us to offer holistic solutions geared toward the specific needs of our clients. The Dussmann Group ensures transparent reporting and disclosure of our sustainability performance for internal and external stakeholders. We focus on responsible corporate governance for sustainable growth.

The dimension of governance encompasses all measures and processes for complying with and implementing our quality standards and due diligence obligations all along our supply chains. Ethical conduct and strict compliance with applicable laws, regulations, standards, and the requirements of our internal and external stakeholders form the basis for our success as a company.

Our governance goals

In our role as a service partner, we strive for high, reliable quality in the services we provide. We achieve this through our own monitoring activities and by evaluating our subcontractors and suppliers. We use the following key indicators as guidance toward our aim of being a partner of choice to our clients in the long term:

5 Audits
98 %
96 %

Compliance at the Dussmann Group

At Dussmann, compliance means much more than merely observing laws and internal guidelines. It forms the basis for all our decisions and activities and is the key to integrity in our actions as a business. 

Conduct that demonstrates integrity and compliance with rules is crucial to Dussmann’s ongoing success. We have zero tolerance for corruption, unfair competitive practices, or any other legal violations in our business activities. All this is set down in our Code of Conduct. 

Compliance management

Compliant behaviour within the company is ensured through the Dussmann Group compliance management system. It includes all measures we take to ensure that our business is always fully compliant with applicable laws and with our internal rules and principles. A comprehensive approach supports our goal of making responsible conduct a lasting part of the thoughts and actions of all our employees.

Our code of conduct. Our responsibility.

The Dussmann Group Code of Conduct forms the basis for our responsible actions toward colleagues, business partners, and society at large. It sets out our principles as binding, clear rules of conduct.

We expect our employees, suppliers, and business partners to identify with our ethical principles and act accordingly.

Want to learn more about our Code of Conduct?

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The Dussmann Group Whistleblower System

Employees as well as external parties like business partners or suppliers can report violations of our Code of Conduct to the Dussmann Group Whistleblower System at any time.

All reports are treated strictly confidentially and can also be reported anonymously. You can find more information in the data protection statement.

All reports received undergo rigorous review and follow-up. Throughout the process, we maintain a fair process to protect the whistleblower, those affected, and others who may be involved. You can find more information on how we handle reports in our Procedure of the Whistleblower System.

There is zero tolerance for retaliation against persons who help to ensure compliant behavior at the Dussmann Group. Those affected are presumed innocent unless and until a violation is proven to have occurred.

Submit a message

You can submit reports of violations to the compliance department of the Dussmann Group:

Dussmann Group Whistleblower System

Sustainability Report of the Dussmann Group

In our role as a service partner, we believe it is important to offer holistic solutions aligned toward our clients’ needs. The Dussmann Group sustainability report provides a detailed description of the specific measures we take to enhance the quality level.